Is Duelz casino legit?
After our team of casino experts went through all the platform features, we found Dulez casino to need improvement. It is licensed platform with high withdrawal limits, fast payouts and no win limits applied. However, there are some important drawbacks such as: unfair bonus and general terms, negative user score and related blacklist casinos. You can found all the details in our review.
Reviewed by
Strahil Ivanov
Updated on
Press the LEGITOMETER for more info
Duelz Casino welcomes new players with sign-up bonus of up to €100 + 200 free spins.
🙋♂️ USER REVIEWS
🎁 WELCOME BONUS
Up to €100 + 200 free spins
📆 ESTABLISHED
2018
✅ LICENSE JURISDICTION
MGA (Malta Gaming Authority)
SGA (Swedish Gambling Authority)
UKGC (United Kingdom Gambling Commission)
IOMGSC (Isle of Man Gambling Supervision Commission)
🏛️ OWNER
SuprPlay Limited
🗺️ LANGUAGES
English 🌎 🇬🇧 🇨🇦 🇳🇿 🇮🇪
Russian 🇷🇺
French 🇨🇭 🇨🇦
German 🇨🇭
Norwegian 🇳🇴
Swedish 🇸🇪
Estonian 🇪🇪
⏱️ WITHDRAWAL TIMES
E-wallet withdrawal: Instant
Bank transfer: N/A
Credit/debit cards: 2-4 business days
Note: Withdrawal request time may take up to 5 business days.
📧 SUPPORT
Email: [email protected]
Live chat: 24/7 (EN)
💳 BANKING
Note: Bank transfer is available under special circumstances.
| Payment | Min Deposit | Max Monthly Withdrawal |
|---|---|---|
| Visa | €20 | €100,000 |
| MasterCard | €20 | €100,000 |
| Paysafecard | €20 | €100,000 |
| Skrill | €20 | €100,000 |
| Neteller | €20 | €100,000 |
| EcoPayZ | €20 | N/A |
| MuchBetter | €20 | €100,000 |
| Trustly | €10 | €100,000 |
Duelz Casino Review
Duelz is a legal platform that contains over 2,000 casino games. They are classified into categories according to their specifics and rules. So, for example, you can browse only the classic slots, see which games have jackpots and explore the live dealer studios. The “Games” section has a submenu with all the types, which makes it easier to browse the website. Also, the “magnifying glass” symbol loads a search form by game name.
For now, Duelz is putting all its efforts into developing the casino part and does not offer alternative gambling services such as virtual and sports betting. Due to the several licenses issued by different jurisdictions, Duelz Casino is spread globally. Players from Canada, Italy, Australia, Sweden, UK can take part in it. And in which countries the brand does not operate, we will share in the facts below.
From the looks of it, Duelz Casino wins sympathy. The design is colorful, there are fun animations and a practical menu has been added to find the individual segments (Games, Promotions, Help, Login).
If you choose to participate in the online casino via smartphone, once you load the site, the mobile view is automatically loaded. On the external and functional level, it is identical to the desktop version, but it is adapted for devices with small screens. Despite our best efforts, we didn’t find a Duelz App, which we count as a minus for the brand. The operator rating is not very high and has weak features, but if you still decide to trust it, you should visit the registration form and provide the necessary data. Opening an account with Duelz happens quickly and is unlikely to create any obstacles for you.
Casino legitimacy
Since 2018, the company SuprPlay Limited has been working on Duelz Casino. It is registered in Malta under number C-74595 and its head office is located at Palazzo Villa Rosa, Triq in-Nemes, Swieqi SWQ3302.
The company has passed the inspections of several gambling regulators and has obtained as many as four licences. They are from:
● Malta Gaming Authority: MGA/B2C/325/2016;
● United Kingdom Gambling Commission: 048695-R-327029-011;
● IOMGSC;
● Swedish Gambling Authority.
For each authorisation there is additional information at the bottom of the platform.
Visit our review for BetChan casino, which also holds an official license and is secure to play at.
According to our LegitoMeter Duelz Casino NEEDS IMPROVEMENT
Factors affecting our LegitoMeter
License
Withdrawal times
Winning limits
Support 24/7
Fair bonus terms
User ratings
Fake casino games
Withdrawal limits
Casino older than 12 months
Variety of payment methods
Fair terms and conditions
Related blacklisted casino
👍👎
Yes 👍
Fast 👍
No 👍
Yes 👍
No 👎
Negative 👎
No 👍
High 👍
Yes 👍
No 👎
No 👍
Yes 👎
Summary of our Legitometer and the most important factors it monitors.
- Duelz casino owns several official licenses, which is a positive factor.
- Payout times are short, which is also a plus.
- No winning limits are imposed and that’s another positive.
- Customer support can be contacted 24/7 via Live chat or email.
- Bonus terms are unfair, due to the wagering requirement that need to be completed within 7 days of claiming the welcome bonus.
- User ratings are negative, which is a negative factor.
- Withdrawal limits per month are rated as high, from our experts team.
- Casino is operating for more than 5 years, making it reliable and safe to use.
- There isn’t enough variety of payments, which is not good. We recommend Lyra Casino as a platform with many payment options.
- Unfair general terms regarding the inactive profiles. If you are inactive for more than 12 months, the casino reserves its right to charge you €5 per month. If you are inactive more than 5 years, the casino can close your account and withdrawal your remaining balance. We consider this practice to be problematic.
- Duelz casino is related to blacklisted casinos, which is another drawback.
Latest user reviews
bitter experience
I literally hardly win more than 75 cents with 30 free spins. Also, they always reload the site when you’re in winning phase, it’s so obvious that games are rigged. But two weeks ago, luck was on my side and I did win good $5,450 and they emptied my balance. I asked them why and they told me that I had used bonus money, which was true, but it’s nowhere mentioned that I can’t win with bonus money. THEY ARE FRAUDS AND THEY JUST WANT TO STEAL YOUR MONEY, DON’T PLAY THERE.
fast cashing out
Cashing out is fast and effortless, I am genuinely amazed. I am very happy with their customer support staff. I often get free spins and win good money.
not so bad
It’s not so bad, they have plenty of games and I’m having fun playing there, but terms are a little unfair to me, so better read them carefully. Support staff are honest and friendly, they reply in minutes. I had a problem with a withdrawal, but agents helped me and I was able to get my money.
great website
It’s a great website. Customer support is extremely nice to me, they verified my account in a few hours, and also help me with any matter I have. I regularly get cashback. Games are fair and I win decent money.
Facts about Duelz casino
The facts and features of Duelz casino will be listed in this paragraph of the review. We also suggest to visit another review for Casino Mason Slots, which is legitimate and secure option as well.
● After selecting the “Languages” button from the menu, the following options appear: English; Norwegian; Canadian French; Canadian English; Russian; Swiss French.
● The casino is restricted to persons residing in the USA, France, Malaysia, China, Poland, Belgium, Turkey and Spain.
● To use the live chat, you must be logged into your account. If you do not have one but would like to inquire with the support team, please send a message to [email protected].
● Duelz Casino’s list of game producers includes Games Global, Pragmatic Play, Red Tiger, Push Gaming, Evolution Gaming, ELK Studios, Quickspin, Yggdrasil and more.
● Money transfers are allowed via: Trustly, Skrill, VISA, Paysafecard, Mastercard, Neteller, MuchBetter and Payz.
● With the exception of deposits via Trustly, where the minimum is €10, the other methods require you to transfer at least €20 to the balance.
● The casino only pays out if the user account is verified. To successfully pass the KYC process, attach copies of your driver’s license or ID card to the platform. It is important that there is no hidden information, otherwise verification is denied.
● For regular players, Duelz Casino has a weekly cashback which is a partial refund of money lost.
● It is possible to accumulate withdrawals totaling up to €100,000 within 30 days.
● Payments at the online casino are made in Euros.
Advantages and disadvantages
Important factor when choosing an online gambling platform are the pros and cons. That’s why we always mention the most notable advantages and disadvantages.
Advantages
👍 Holds multiple official licenses
👍 Several languages to choose from
👍 High withdrawal amount limits
👍 No win limit
👍 Customer support at all times
Disadvantages
👎 Only fiat payments available
👎 Unfair general and bonus rules applied
👎 Negative user ratings and related blacklist casinos
Casino bonuses and promotions
Duelz casino has sign-up bonus and cashback bonus available. The platform also offers tournaments, drops and wins and cash prizes games, that can be found in the ‘Promotion’ section of the platform. We found the bonus requirements unfair due to the welcome bonus requirements..
Sign-up bonus
As we mentioned above, the welcome bonus is available for all the new players. Once they make a deposit of at least €20 they can claim 100% up to €100 and extra 20 free spins every day for 10 days. The wagering requirement is 30 times the bonus and deposit, while the free spins have a rollover of 45 times the bonus. The unfair rule is that you need to complete the wagering requirement for maximum of 7 days.
Welcome bonus for 1st deposit
- 100% deposit bonus up to €100 + 200 Free spins
- Wager: 30x bonus + deposit / 45x bonus for the free spins
- Minimum deposit: €20
- Max cashout: no max / €100 for the free spins
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Cashback bonus
The cashback bonus may be offered by Duelz via email, SMS or phone call. Cashback can be claimed every Friday and may reach up to 10% cashback from previous week net losses.
What’s your experience with Duelz? Leave a review
Frequently asked questions
Yes, Duelz casino is a legitimate online gambling platform with several valid licenses.
This happens if you have not played at the casino for 12 months or more.
Our opinion is that the casino offers have unfair conditions and it is impossible to play the bonus funds in just 7 days.
