Is Hello casino legit?
At Legit.Casino we are committed to bringing you the very best online casino reviews. We have a team of online casino experts with many years of experience who perform all of our reviews. They have checked and tested the Hello Casino and have decided to award it an “Almost There” rating. This means that it is legit but has a couple of shortcomings.
Reviewed by
Strahil Ivanov
Updated on
Press the LEGITOMETER for more info
Hello casino welcomes new players with sign up bonus up to £100 and 100 Free Spins.
🙋♂️ USER REVIEWS
🎁 WELCOME BONUS
100% up to £100 and 100 Free Spins
📆 ESTABLISHED
2014
✅ LICENSE JURISDICTION
MGA (Malta Gaming Authority)
UKGC (United Kingdom Gambling Commission)
🏛️ OWNER
White Hat Gaming Limited
🗺️ LANGUAGES
English 🌎
German 🇩🇪
French 🇫🇷
Finnish 🇫🇮
Norwegian 🇳🇴
Spanish 🇪🇸
Portuguese 🇵🇹
⏱️ WITHDRAWAL TIMES
E-wallet withdrawal: Instant
Bank transfer: Instant
Credit/debit cards: 3-5 business days
📧 SUPPORT
Email: [email protected]
Live chat: 24/7 (EN)
💳 BANKING
| Payment | Min Deposit | Max Weekly Withdrawal |
|---|---|---|
| Visa | £10 | £12,500 |
| Master Card | £10 | N/A |
| Paysafecard | £10 | N/A |
| Trustly | £10 | N/A |
| Neteller | £10 | £12,500 |
| Skrill | £10 | £,500 |
| NeoSurf | £10 | N/A |
| Bank Transfer | N/A | €12,500 |
Hello Casino Review
This Hello Casino review is the most honest and accurate you will find online. You can trust the information in this review as it has been provided by our team of online casino experts who have thoroughly tested it. Our aim with this review is to provide you with all of the information that you need to make an informed decision about whether to play here.
This casino first launched in 2014 and it is owned and operated by White Hat Gaming Limited who are a company that is established in the industry. The Hello Casino has 2 operating licenses issued by the UK Gaming Commission (UKGC) and the Malta Gaming Commission (MGA). You can only use fiat currency for deposits and withdrawals at this casino.
Casino legitimacy
Our team of experts will always check that an online casino has a valid operating license first as this is critical. We would never recommend that you play at an unlicensed online casino as this is very risky. In this regard, the team found that the Hello Casino has 2 licenses issued by the UKGC and the MGA.
Both licenses from the UKGC and the MGA are difficult to obtain. They are very strict on player fairness and the fairness of casino games provided by a casino. We have reviewed a number of licensed casinos and can recommend visiting another licensed platform Treasure Spins.
According to our LegitoMeter Hellocasino is ALMOST THERE
Factors affecting our LegitoMeter
License
Withdrawal times
Winning limits
Support 24/7
Fair bonus terms
User ratings
Fake casino games
Withdrawal limits
Casino older than 12 months
Variety of payment methods
Fair terms and conditions
Related blacklisted casino
👍👎
Yes 👍
Fast 👍
Yes 👎
Yes 👍
Yes 👍
Positive 👍
No 👍
High 👍
Yes 👍
Yes 👍
No 👎
No 👍
Summary of our Legitometer and the most important factors it monitors.
- As the Hello Casino holds 2 valid operating licenses from the MGA and the UKGC this gives it a very positive start.
- We tested the average withdrawal times at the Hello Casino and found these to be fast which is good.
- Our experts discovered that the Hello Casino imposes winning limits on players which is not good. Players can visit our review for Highnoon Casino, which does not impose win limit.
- There is a 24/7 customer support team available to players who use the live chat feature. They can also contact support through email.
- We reviewed the terms and conditions for the bonuses provided by the Hello Casino and found these to be reasonable.
- This casino has several user reviews and these are positive in general.
- We did not find any fake casino games at the Hello Casino which is good.
- Our experts were satisfied that the withdrawal limits were sufficiently high which is positive.
- This casino has been operating longer than 12 months as it was first launched in 2014.
- Several fiat currency payment methods are accepted by the Hello Casino which is another positive.
- After reviewing the general terms and conditions of the Hello Casino our experts decided that aspects of it were unfair to players.
- We did not find any related casinos to the Hello Casino on any blacklists which is good.
Latest user reviews
HANDS DOWN, IT’S THE BEST ONLINE CASINO
I don’t understand the negative reviews. I have enjoyable experience with Hello casino. They have been so good to me and they have the nicest support agents, who are so patient and understanding, always take care of my matters. I win pretty decent, also they have good bonuses and fair terms. Games are fun and I really enjoy playing there. Cashing out is fast, I get my winnings instantly.
horrific
I was very happy with this casino, my first withdrawals were instant and I had won decent money. But after that it got horrific. I won $200 and requested to cash out but my request was denied. I emailed support and they asked for documents. I sent them all they asked for and waited 2 weeks when I received an email saying that they had voided my winning because I had violated TC. But they never mentioned what exactly I had done wrong. SCAMMERS!
rigged
I wouldn’t recommend to anybody to play here. Verifying is hassle, takes weeks. Depositing has to be on their terms, they didn’t allow me to deposit with mastercard. I had to make a deposit with Skrill. Bonuses are fake, they gave me 10 free spins and then voided. This site is rigged.
positive
They have very quick payouts and I am very content about that. I finally found a casino that has light fats withdrawals. They have good games collection. One of their customer support representative can be very mean, but the other guys are very kind and helpful Overall, my experience with this casino is positive, except the mean guy hahaha.
bribe
I wrote a negative feedback at another website about them and after I few days I received an email by them and they were offering me to play with 50 free spins. This is a total bribe. This is awfully disrespectful towards their clients.
Facts about Hello Casino
Hello Casino is great platform with a lot to offer. Before proceeding to play, you can read about the core features and facts about the platform. Let us know if we miss something important.
- There are 7 different language options available to players at the Hello Casino which are: English (default), French, German, Spanish, Finnish, Norwegian, and Portuguese.
- Several currency options are available for players to choose from which include: Great Britain pounds, New Zealand dollars, Euros, Norwegian kroner, US dollars, Australian dollars, Argentine pesos, and Canadian dollars.
- There is a minimum deposit requirement of €10 or the equivalent in other currencies at the Hello Casino.
- The minimum withdrawal requirement at the Hello Casino is also €10 or the equivalent in other currencies.
- A lot of different countries are on the restricted list at the Hello Casino and these include the United States, Australia, Italy, France, Portugal, Russia, Turkey, Spain, and others.
- Our experts tested the Hello Casino 24/7 customer support and were satisfied that they were competent and professional.
- Players will be requested to verify their accounts at the Hello Casino before they can make a withdrawal. They will need to send clear copies of a valid ID document such as a driver’s license as well as a recent utility bill that confirms their residential address.
- There are several fiat payment methods accepted at the Hello Casino and these include the: Neteller, PayPal, and Skrill e-wallets, debit and credit cards, Trustly, bank transfers, Interac, MuchBetter, and more. Cryptocurrencies are not accepted at this time. CampeonBet Casino offers cryptocurrency options as well.
- All withdrawal requests made by players are manually checked at the Hello Casino. They are very efficient at doing this and as a result, have a fast average withdrawal time. The fastest withdrawals will be achieved using e-wallets and the slowest will be bank transfers or withdrawals to cards.
- There are many reputable software providers that have made their games available to players at the Hello Casino. These include famous names such as: Microgaming, NetEnt, Play N Go, IGT, Blueprint Gaming, Pragmatic Play, Evolution Gaming, and others.
Advantages and disadvantages
All online casinos have their advantages and disadvantages and the Hello Casino is no different. Our experts decided that the following applied to the Hello Casino:
Disadvantages
👎 Too many restricted countries including the United States, Spain, and Italy
Casino bonuses and promotions
There is a generous welcome bonus for new players to the Hello Casino worth up to €500. Bonuses are provided for the first 3 deposits that a new player makes. For the initial deposit, there is a 100% match and up to 25 free spins. The second deposit has a 50% match, and the third deposit has a 50% match and up to 25 free spins. Wagering requirements are reasonable.
Sign-up bonus
Welcome bonus for 1st deposit
- 100% up to £100 + 100 Free spins
- Wager: 35x bonus
- Minimum deposit: £20
- Max: unlimited
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Daily bonus
Daily bonus
- 30% up to £100
- Wager: 35x bonus
- Minimum deposit: £10
- Max: unlimited
- Note: Bonus can be claimed every Sunday
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Loyalty Program
Hello Casino has Loyalty program which is based on points. For every 1,000 points collected you receive £5. You receive points when you make cash wagers.
What’s your experience with Hello Casino? Leave a review
Frequently asked questions
Yes, new players will get a matched deposit bonus and some free spins for their first 3 deposit.
Yes, the Hello Casino has 2 valid licenses from the MGA and the UKGC.
No, but this casino accepts a wide range of fiat currency payment methods.
Yes, mobile device users can access the fully optimized Hello Casino using a browser.
