Is Grand Hotel Casino legit?

After deep examination of the casino features, our team at Legit.Casino decided that Gran Hote Needs Improvement. The platform is among the oldest in the industry and provides security and reliability. It is licensed option which is sured to be tried. However, there are small payout amounts, with slow transaction process. Paired with somewhat unfair bonus for the first 2 deposits, makes the casino not getting a higher score.

Strahil Ivanov

Reviewed by

Strahil Ivanov

Updated on

Grand Hotel Casino Needs Improvement

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Grand Hotel casino welcomes new players with sign up bonus up to $5,560.

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πŸ™‹β€β™‚οΈ USER REVIEWS

1.0 out of 5 stars (based on 1 review)
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100% up to $5,560




KGC (Kahnawake Gaming Commission)

iGO (subsidiary of the Alcohol and Gaming Commission of Ontario)


Fresh Horizons Ltd


English 🌎


E-wallet withdrawal: 1-2 business days

Bank transfer: 6-10 business days

Credit/debit cards: 1-3 business days

Withdrawal time may vary depending on the chosen payment method. Keep in mind the withdrawal requests take up to 48 hours before proceeding.


Email: [email protected]

Live chat: 24/7 (EN)


PaymentMin DepositMax Weekly Withdrawal
Bank TransferN/A$4,000
Legit Casino Β» Reviews Β» Grand Hotel Casino Review

Grand Hotel Casino Review

Is Grand Hotel Casino legit?

Grand Hotel Casino is an online casino that has been providing entertainment since 2000. Its owner is the company Fresh Horizons Ltd. The company is based in the British Virgin Islands. The casino is most popular in Canada, but widely enjoyed by casino players all around the globe.

Players can enjoy a variety of payment methods – e-wallets, bank transfers, credit and debit cards, prepaid cards. The payout time for rewards is between one and ten days, depending on the payment method you choose.

Casino advantages

Grand Hotel operates with a license from the Kahnawake Gaming Commission. Feel free to check legit casino Rolletto as it’s another licensed platform with fiat and cryptocurrency as payment options.

According to our LegitoMeter Grand Hotel Casino NEEDS IMPROVEMENT

Factors affecting our LegitoMeter


Withdrawal times

Winning limits

Support 24/7

Fair bonus terms

User ratings

Fake casino games

Withdrawal limits

Casino older than 12 months

Variety of payment methods

Fair terms and conditions

Related blacklisted casino


Yes πŸ‘

Slow πŸ‘Ž

No πŸ‘

Yes πŸ‘

No πŸ‘Ž

Positive πŸ‘

No πŸ‘

Low πŸ‘Ž

Yes πŸ‘

Yes πŸ‘

Yes πŸ‘

Yes πŸ‘Ž


Summary of our Legitometer and the most important factors it monitors.

  • Grand Hotel Casino operates under official license which is a positive factor.
  • Withdrawal limits per week are low, which is a negative factor. If we compare Grand Hotel’s $4,000 per week to $10,000 daily payout of legit casino Spin Galaxy, there’s a big difference.
  • The available support of Grand Hotel Casino is 24/7 which is a positive factor.
  • We consider bonus terms of the first two deposits to be extremely unfair and that’s a negative factor.
  • Users seem to mostly like the platform which is a positive factor.
  • Slow payout times are a negative factor.
  • The variety of payment methods is always a plus.

Latest user reviews


February 19, 2024

This casino and it’s sister sites are huge scam. They steal money and won’t pay your winnings. AVOID IT!

Avatar for Bryan

You can visit Grand Hotel Casino through the browser on your computer or laptop, as well as through your mobile device and tablet. There is no downloadable app for your phone, but you can download the software for your computer. It is compatible with most operating systems. The site has a nice look,with beautiful graphics and a handy menu.

Grand Hotel Casino review

Facts about Grand Hotel Casino

Casino facts

In the following lines we have selected some interesting facts about the casino that we think you will find useful.

  • The site is translated in English only.
  • The casino operates with the following currencies: US dollar, Canadian dollar, Euro, Great Britain pound.
  • Players from the United States of America are not allowed to register on the site.
  • For payments in currencies other than those used by the site, a conversion fee of 2.5% applies.
  • If you are using Direct Bank Transfer, you should know that there is a withdrawal fee which is $50 and for amounts over $1000, the fee is $100.
  • You can rest assured that your data is secure because the site uses SSL certificate.
  • For fair and unbiased play, the operator uses RNG – Random Number Generator.
  • The operator has a certificate from eCorga. They are the world’s leading gambling testing agency.
  • In case of questions and technical errors, you can contact the support center of the site. You can email them or chat live. The support team is at your service 24 hours, seven days a week. They can assist you in English.
  • The minimum deposit at Grand Hotel is $10.
  • The maximum weekly withdrawal of Grand Hotel Casino is $4,000.
  • You will find over 500 games in the casino. Slot, progressive jackpot, video poker, roulette, table games, live casino await you. Grand Hotel has partnered with Microgaming as the main software provider.
  • To be able to complete the verification you first need to be of at least 19 years. After that, you need to present: a copy of your ID, copy of your debit or credit card, bank statement for bank transfer, utility bill and current photo of yourself in some cases.
  • These are some of the more well-known payment options at Grand Hotel Casino: Visa, Mastercard, Interac, CAD EFT, Paysafecard, , Neosurf, Skrill, Bank transfer, Neteller etc.
  • Payout time may vary at Grand Hotel Casino. First, you need to wait for the request process to complete. It usually takes up to 48 hours. After that, based on the selected payment method you can expect payout of: 1 to 3 business days for debit and credits, 1 to 2 days for e-wallets, 6 to 10 days for Bank transfer.

Advantages and disadvantages

Casino pros and cons

Like any other casino, Grand Hotel has its flaws. In this section, we want to present you the two sides of the casino – the good and the bad.


πŸ‘ Older and more reliable trustworthy casino

πŸ‘ Generous Loyalty program available

πŸ‘ Variety of payment methods

πŸ‘ Available support 24/7


πŸ‘Ž Low weekly withdrawal limits

πŸ‘Ž Pending time before you can proceed to withdrawal

πŸ‘Ž There is a fee for some withdrawal methods

πŸ‘Ž Outdated design of the platform

Casino bonuses and promotions

Casino bonuses

Grand Hotel Casino provides the new players with sign-up bonus. The casino also has Loyalty program for the common visitors as well. In the cards below we will introduce you to the requirements needed for claiming the bonus.

Grand Hotel Casino sign-up bonus package

Sign-up bonus

Grand Hotel Casino logo

Welcome bonus for 1st deposit

  • 100% deposit bonus up to $100
  • Wager: 200x bonus
  • Minimum deposit: $10
  • Max cashout: unlimited
  • Valid for: new players only

Grand Hotel Casino logo

Welcome bonus for 2nd deposit

  • 50% deposit bonus up to $150
  • Wager: 200x bonus
  • Minimum deposit: $10
  • Max cashout: unlimited
  • Valid for: new players only

Grand Hotel Casino logo

Welcome bonus for 3rd deposit

  • 30% deposit bonus up to $150
  • Wager: 30x bonus
  • Minimum deposit: $10
  • Max cashout: unlimited
  • Valid for: new players only

Grand Hotel Casino logo

Welcome bonus for 4th deposit

  • 20% deposit bonus up to $160
  • Wager: 30x bonus
  • Minimum deposit: $10
  • Max cashout: unlimited
  • Valid for: new players only

Loyalty program at Grand Hotel Casino

Grand Hotel Casino offers a Loyalty Program. The program has six levels. Your level is determined by how much time you spend at the casino. Each level has different bonuses and promotions. VIP players will be able to take advantage of weekly and monthly bonuses, surprises and gifts, a birthday bonus and a chance to participate in the VIP Lucky JackPot

What’s your experience with Grand Hotel Casino? Leave a review

Frequently asked questions

Is Grand Hotel casino legit?

Yes, Grand Hotel is legitimate platform. The casino holds license from the Canadian Kahnawake Gaming Commission, it also uses all the necessary means in which your data will be protected.

How many games are there at Grand Hotel Casino?

Grand Hotel casino offers over 500 slot and casino games, video poker, roulette, progressive jackpot, table games and live casino. MicroGaming is the software provider.

Is there a VIP program at Grand Hotel?

Yes, there’s a loyalty program available. You can find more about it in our review.

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Strahil Ivanov

Strahil is a passionate sports and casino player. He has been working at Legit.Casino since its launch. Strahil is vivid content creator who values legitimacy and honesty above all when it comes to rating a casino platform, and this leads him to always help with the final rating of a particular casino.