Is CasiGo casino legit?
Upon our deep-dive into the casino features and key factors, we decided to rate CasiGo as ‘Needs improvement‘. The platform is licensed, trustworthy and secure to play at, but there are some drawbacks that cannot be looked upon. Find out more in the following review.
Reviewed by
Anton Stoychev
Updated on
Press the LEGITOMETER for more info
CasiGo Casino welcomes new players with sign-up bonus of up to €1,100 + 375 free spins.
🙋♂️ USER REVIEWS
🎁 WELCOME BONUS
€1,100 + 375 free spins
📆 ESTABLISHED
2020
✅ LICENSE JURISDICTION
MGA (Malta Gaming Authority)
UKGC (United Kingdom Gambling Commission)
🏛️ OWNER
White Hat Gaming Limited
🗺️ LANGUAGES
English 🌎 🇬🇧 🇨🇦
German 🇩🇪
Portuguese 🇵🇹
French 🇫🇷
Spanish 🇪🇸
Norwegian 🇳🇴
Finnish 🇫🇮
⏱️ WITHDRAWAL TIMES
E-wallet withdrawal: up to 3 business days
Bank transfer: up to 3 business days
Credit/debit cards: up to 3 business days
Note: Withdrawal request period of 1-2 business days.
📧 SUPPORT
Email: support@casigo.com
Live chat: 24/7 (EN)
💳 BANKING
| Payment | Min Deposit | Max Weekly Withdrawal |
|---|---|---|
| Visa | €10 | €5,000 |
| MasterCard | €10 | €5,000 |
| Neteller | €10 | €5,000 |
| Skrill | €10 | €5,000 |
| Paysafecard | €10 | €5,000 |
| PayPal | €10 | €5,000 |
| Apple Pay | €10 | €5,000 |
| Sofort | €10 | €5,000 |
| Interac | €10 | €5,000 |
| Trustly | €10 | €5,000 |
| Bank Transfer | N/A | €5,000 |
CasiGo Casino Review
CasiGo Casino is an online gaming and entertainment platform. The online casino has been operating in the gambling industry since 2020. CasiGo is a well-known online casino in countries such as: Canada, Greenland, China, Japan, Norway, Brazil, Mexico, etc.
The web design is modern and clean easy to navigate. The main menu is positioned in the top right corner. The colors are bright and fresh so everything you need is found quickly and easily. Licensing information and payment methods are listed at the bottom of the home page.
The platform has not developed its own mobile app, but the site is well adapted for any kind of mobile devices with Android or iOS operating systems. The online platform has over 1,500 games, and the slot games are extremely varied, with enticing bonuses.
The payout percentage, called RTP, is different for each game. The average at CasiGo is around 82%.
Casino legitimacy
CasiGo is owned by the company White Hat Gaming Limited. The company is registered under the laws of Malta with its headquarters located in Malta. The Company is licensed and regulated in the UK by the Gambling Commission under license number 52894 and by the Malta Gaming Authority under license number MGA/B2C/370/2017 issued on 08.01.2018. Be sure to visit Vegas Lounge as another multi-licensed casino.
According to our LegitoMeter CasiGo NEEDS IMPROVEMENT
Factors affecting our LegitoMeter
License
Withdrawal times
Winning limits
Support 24/7
Fair bonus terms
User ratings
Fake casino games
Withdrawal limits
Casino older than 12 months
Variety of payment methods
Fair terms and conditions
Related blacklisted casino
👍👎
Yes 👍
Slow 👎
Yes 👎
Yes 👍
Yes 👍
Positive 👍
No 👍
Low 👎
Yes 👍
Yes 👍
No 👎
Yes 👎
Summary of our Legitometer and the most important factors it monitors.
- CasiGo casino holds two verified licenses, which is a positive factor.
- Withdrawal times are reported to be between couple of minutes to 3 business days. We take into consideration the longest time pointed and based on it, the payouts are slow. That’s a negative factor.
- Win limit of €250,000 on bet placed or a spin. We consider this a negative factor. Make sure to read our review on casino Rock’n Reels, which does not have a win limit.
- Fair bonus terms reported. That’s another plus of the casino.
- Customer support is available 24/7 via Live chat or email.
- User ratings are mixed, with larger percent on the positive side. That’s a positive factor for the casino.
- Withdrawal limits of €5,000 per week is considered as low. That’s another negative for the casino.
- Casino operates for more than 12 months, which is great.
- There’s a good amount of payment options, which is a positive.
- Unfair terms and conditions due to the win limit applied is a drawback. Be also aware of the inactive account €5 fee. If you have not logged in the last 13 months, there will be a fee of €5 each month until your balance amount is €0 or you log back in. The casino will try to reach you via email. The withdrawal limits per week are also based on your VIP status, if you are higher level you can have higher payouts.
- There are related blacklisted casino, which is a negative factor.
Latest user reviews
Withdrawals are too complicated
They have good games and pretty decent bonuses. Initially I wanted to deposit with Skrill, but I wasn’t available to me and I had to make a deposit with PayPal. Withdrawals are too complicated, verification is easy, but they often reject my requests to cash out, it’s very hard to take your money.
Table games collection is cool
I love their table games collection, they have plenty of them even live with dealer. Support is a little slow, but agents are helpful. I win decent money, but withdrawals are hassle, over $1000 they want to verify and also it takes days to get my winning. But the casino is alright, it’s not a scam.
poor website
They have very poor website compared to the others bookies I’ve played at. It’s very hard to navigate, it’s even worse when I play from my mobile phone. They have some good games but I often get disconnected while I am in the middle of a play or when I just have hit a winning. And of course when I reload the site my deposit is missing, so is my winning. Support promised that they will try to fix it. I’m giving them 3 stars because they actually have a lot to offer and hopefully they will get better in time.
ain’t legit
Playing here will only give you headache, so better stay away and find a truly legit casino, because this one is anything but legit. It needs to be closed. They’re thieves and liars. Their games a rigged. For the past few month I have made deposits over 2500$ but when I won 10k they closed my account without any explanation. Support is not answering my emails. But I can’t let go and I will seek a legal advice. They will give me my money, I swear!
Facts about CasiGo casino
CasiGo is a good online gaming platform, with some key factors that should be known, as some of them affect our overall rating. In the following list, you may find some useful facts and features of CasiGo.
- The casino website is translated into seven languages: English, German, French, Portuguese, Norwegian, Finnish and Spanish.
- The casino is banned in countries such as: USA, Australia, Russia, etc. The full list of restricted territories can be found on the casino’s website.
- Contact with the support team is via email or live chat, available 24/7.
- The casino game providers are varied and are some of the most well-known in the industry, namely: NetEnt, Evolution, Rabcat, Red Tiger, 1×2, NYX, Microgaming, Merkur, Quickspin, Pragmatic Play, Play’nGO, Gameburger, etc.
- The casino has the following payment methods: Apple Pay, Bank Transfer, Interac, MasterCard , Neteller, PayPal, Paysafe, Skrill, Sofort, Trustly, Visa.
- The minimum deposit amount at CasiGo is EUR 10.
- Verification of the account is done by emailing documents proving your age, residence and details of the payment methods you will use. In case the casino deems it necessary, it may request additional documents to verify your account.
- CasiGo’s VIP program is divided into four levels. At each level you get a different type of benefits, additional bonuses or promotions. Weekly withdrawal limits also depend on the player’s VIP status. To participate in the program, you need to have registered on the platform and made your first deposit with real money.
- The maximum withdrawal amount per month is EUR 20,000 or 5,000 EUR per week. VIP status may allow you withdrawal amounts of up to 75,000 EUR per week.
- The currencies you can deposit in are: Canadian dollars, Euros, US dollars, New Zealand dollars.
Advantages and disadvantages
CasiGo advantages and disadvantages will be shown in the below table of this paragraph. In case you liked the casino, you can always try another similar one, which is Slotnite.
Advantages
👍 Holds two valid licenses
👍 Offers 24/7 customer support
👍 Has several languages to choose from
👍 Provides players with lots of payment options
Disadvantages
👎 Win limits on spins and bets placed
👎 Large number of restricted countries
👎 Payout limits based on the VIP level
Casino bonuses and promotions
There’s a welcome bonus for all the newly registered players. CasiGo also provides players with everyday bonuses, tournaments and jackpots. You may also join the VIP program, which has extra benefits of playing there. We advise to always check the Bonus T&C before proceeding to deposit.
Sign-up bonus
CasiGo has a sign-up bonus package on the first 4 deposits made. The first deposit must be at least €10. It can reward players with 200% up to €200 and 100 free spins. The wagering requirement is 35 times the bonus plus deposit. No max cash out for the winnings after the wagering and €100 capped winnings for the free spins. Bonus must be used for a period of 10 days.
Welcome bonus for 1st deposit
- 200% deposit bonus up to €200 + 100 Free spins
- Wager: 35x bonus + deposit
- Minimum deposit: €10
- Max cashout: no max / €100 for the free spins
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
The second deposit bonus follows the same rules and requirements. You can win 50% up to €200 and extra 50 free spins.
Welcome bonus for 2nd deposit
- 50% deposit bonus up to €200 + 50 Free spins
- Wager: 35x bonus + deposit
- Minimum deposit: €10
- Max cashout: no max / €100 for the free spins
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Third deposit bonus grants you 75% up to €200 and extra 75 free spins.
Welcome bonus for 3rd deposit
- 75% deposit bonus up to €200 + 75 Free spins
- Wager: 35x bonus + deposit
- Minimum deposit: €10
- Max cashout: no max / €100 for the free spins
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
The fourth bonus is 125% up to €500 and additional 150 free spins. The requirements remain unchanged.
Welcome bonus for 4th deposit
- 125% deposit bonus up to €500 + 150 Free spins
- Wager: 35x bonus + deposit
- Minimum deposit: €10
- Max cashout: no max / €100 for the free spins
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Reload bonuses
Every day of the week rewards players with different bonuses. The weekly reload bonuses are as follows:
- Monday rewards you with 20 free spins when you deposit at least €20.
- Tuesday, players can receive up to 100 spins. Each €1 rewards them with 1 spin. Make a deposit of at least €20.
- Wednesdays brings new games to play.
- Thursday you get a cashback bonus of 10% up to €100.
- On Friday you get a 10% match deposit up to €100 bonus. The deposit is at least €20.
- Saturday bonus is similar to the one for Friday. Make a deposit of €20 and receive a match bonus of up to €50 and extra 10 free spins.
- On Sunday, players receive 1 free spin for each €1. Minimum deposit is set to €20.
VIP Honors Club
CasiGo has a VIP program, which is invitation-only. The more you play, the higher chance you get to join the Honors club. There are 4 tiers of the program: Silver, Gold, Elite Platinum, Elite Black. Each new level reached rewards you with extra benefits. You receive VIP Host, welcome gift, higher cashback percentage and bigger withdrawal limit. Silver tier gives you a 5,000 to 10,000 EUR payout limit per week. Gold tier has up to €20,000. Elite Platinum offers up to €50,000 per week and Elite Black has up to €75,000 payout limit per week.
What’s your experience with CasiGo? Leave a review
Frequently asked questions
Yes, CasiGo is legitimate casino with two verified licenses from MGA and UKGC.
New players are eligible to receive a welcome bonus package of up to $1,100 + 375 free spins awarded on the first four deposits.
You can play slots, table games, live casino games, jackpot games and live casino games. The titles that you can try out in demo mode are available in a special ‘free games’ section.
