Is Queenplay casino legit?
We have carefully reviewed the casino brand and noticed some negative factors such as the low withdrawal limit, slow payout and unfair terms and conditions. For this, our assessment of QueenPlay is that it needs improvement. However, we can say that the casino is safe to play if you decide to give it a chance.
Reviewed by
Anton Stoychev
Updated on
Press the LEGITOMETER for more info
Queenplay casino welcomes new players with sign up bonus up to €1,000 and 200 Free Spins.
🙋♂️ USER REVIEWS
🎁 WELCOME BONUS
100% up to €1,000 and 200 Free Spins
📆 ESTABLISHED
2020
✅ LICENSE JURISDICTION
MGA (Malta Gaming Authority)
UKGC (United Kingdom Gambling Commission)
🏛️ OWNER
Marketplay Ltd
🗺️ LANGUAGES
English 🌎
German 🇩🇪
French 🇫🇷
Finnish 🇫🇮
Norwegian 🇳🇴
⏱️ WITHDRAWAL TIMES
E-wallet withdrawal: up to 4 business days
Bank transfer: 2-6 business days
Credit/debit cards: up to 6 business days
📧 SUPPORT
Email 08:00 CET до 00:00 CET: support@queenplay.com
💳 BANKING
| Payment | Min Deposit | Max Monthly Withdrawal |
|---|---|---|
| Visa | €10 | €7,000 |
| Master Card | €10 | €7,000 |
| Maestro | €10 | €7,000 |
| Neteller | €10 | €7,000 |
| Skrill | €10 | €7,000 |
| Paypal | €10 | €7,000 |
| MuchBetter | €10 | €7,000 |
| Interac | €10 | €7,000 |
| Rapid Transfer | €10 | €7,000 |
| Trustly | €10 | €7,000 |
| AstroPay | €10 | €7,000 |
| EcoPayz | €10 | €7,000 |
| Bank Transfer | N/A | €7,000 |
QueenPlay Casino Review
Queenplay casino launched in 2020 and offers players a variety of slot and casino games, as well as plenty of fun and a chance to win. QueenPlay casino is available internationally and enjoys popularity in Canada and Norway. Players from other regions can also try MisterXvip, which is a regulated online casino with plenty of casino games to choose on.

You can play conveniently via your mobile devices wherever you are. The site is modern, with colourful graphics and easy to navigate buttons. You will find over 700 slot and casino games, roulette, table games, progressive jackpot. As new players, you’ll be able to take advantage of a welcome bonus, and once you’ve gained experience, you’ll be able to join the loyalty program offered by the brand.
Casino legitimacy
The casino is operated by the company Marketplay LTD and has a license from two states. One license is granted by the UK Gambling Commission, which is number 000-039483-R-319409-001, and the other license is issued by the Malta Gaming Regulator and is number MGA/CRP/148/2007. Visiting BetNFlix Casino you will find that it holds a license from MGA.
According to our LegitoMeter QueenPlay NEEDS IMPROVEMENT
CASINO LEGIToMETER
Factors affecting our LegitoMeter
License
Withdrawal times
Winning limits
Support 24/7
Fair bonus terms
User ratings
Fake casino games
Withdrawal limits
Casino older than 12 months
Variety of payment methods
Fair terms and conditions
Related blacklisted casino
👍👎
Yes 👍
Slow 👎
No 👍
No 👎
Yes 👍
Positive 👍
No 👍
Low 👎
Yes 👍
Yes 👍
No 👎
No 👍
Summary of our Legitometer and the most important factors it monitors.
- The casino holds a license and we rate this as a positive factor.
- The operator pays out winnings slowly and we consider this a negative factor.
- At Queen Play there is no profit limit and we rate this as a positive factor.
- The customer service centre has reduced opening hours and we consider this to be a negative factor.
- The casino bonus conditions are fair to players and we consider this to be a positive factor.
- The casino has a low withdrawal limit and we consider this a negative factor. You can see our article of Blackjack Ballroom where the withdrawal limits are higher.
- We rate the variety of payment methods as a positive factor.
- The casino has been operating for over two years, which we rate as a positive factor.
- We consider as a negative factor that the rules and conditions of use of the casino are unfair to players.
Latest user reviews
Payout was super quick and easy
I just received my first winning. It was super quick and easy. Games are fun. Support staff helped make my first deposit, because I didn’t know how. The guy from the live chat was very polite and understanding. I WILL play again.
Great customer support service
They have the best customer support service. I had a problem with a bonus that I couldn’t redeem and the guy from the live chat took the time and help me get the bonus, manager was super friendly and acknowledgeable. Games are fair and I’ve won several times this week. But payouts are not instant, it takes days, but they always pay, this is the most important thing for me. Overall, my experience has been great.
I had a problem with depositing
I’ve had an issue making a deposit with Visa debit card, because it was my husband’s name on the card, but we share the same bank account. I had to speak with customer support and manager was very understanding and he requested to send them bank statements for a proof. This was a little bit hard, because I had to make an appointment with my bank agent and issuing this paper took me 2 week or maybe more. Anyway, after I sent them all needed papers, I was able to play and I won $400 with their welcome bonus. Withdrawal was easy and fast. I will stay to play!
Don’t process your withdrawal
I put 2 withdrawal request, first i cancel after 2 days which didn’t processed and than put a new one and its been 3 days and that one also didn’t processed.. support no help at all.
Think 1000 times before joining and wasting your money here
LEGITIMACY ( I Think NOT!!!)
When I say that Slots of Vegas is Completely 1000% not LEGIT for the fact that I’ve played on so many online casino platforms and have won plus able to redeem my cash. Been having Slots of Vegas for about a year and a half not once I have been able to redeem nor win squat. So for everyone who’s thinking about giving it a shot I recommend don’t waste ur time or money.
Facts about Queen Play casino
In this part of our review, we will answer the most asked questions, namely – what are the payment methods, how long does it take to pay out your winnings, what requirements does the bookmaker have and about other interesting facts, which you will learn now.
- The site has translations in English, German, Finnish, French and Norwegian.
- Queenplay users can pay in different currencies such as Euro, US Dollar, Canadian Dollar, New Zealand Dollar, Chilean Peso, Indian Rupee.
- The minimum amount you are allowed to deposit is €10.
- The operator offers a variety of payment methods. You can deposit and withdraw via: Visa, Mastercard, Maestro, Skrill, PayPal, Neteller, MuchBetter, Interac, Bank Transfer, ecoPayz, AstroPay, Rapid Transfer.
- The payout time depends on what payment method you use – for credit and debit cards you will receive your winnings within six business days, for e-wallet customers you will receive your winnings within four business days, for bank transfer it takes two to six business days. Rapid payouts are available at DepositWin Casino.
- The weekly withdrawal at Queenplay limit cannot exceed €7,000.
- The promoter requires casino customers to go through a verification process. With this process, users must prove their identity and provide the following documents: a copy of your ID or passport, a bank statement/copy of credit and debit cards/screenshot of an e-wallet, a document proving your current address registration, which must not be older than two months, and a current contact phone number.
- The casino platform is home to games from: Evolution Gaming, Red Tiger, Tom Horn Gaming, ELK Studios, Microgaming and many other software developers.
- Players from the United States of America, France, Russia and Turkey are not allowed to register on the site.
- You can contact the support center of the site, who will help you with various cases related to your casino game. You can email them at support@queenplay.com. The team is available for you every day from 08:00 to 00:00.
Advantages and disadvantages
If you are still wondering if QUEENPLAY is your place, then in the following lines we will show you its advantages and disadvantages to make your choice easier.
Casino bonuses and promotions
This is the most exciting topic for any gambling lover and for that we will now tell you briefly what you can get from Queenplay Casino.
Queenplay casino offers new players who sign up an initial bonus, which is distributed for the first four deposits:
- You can win from 100% up to $250 and 100 free spins on your first deposit.
- For the second deposit, you can get from 50% up to €300 and 50 free spins.
- You can get from 60% up to €200 and 50 free spins for the third deposit you make in the casino.
- For the fourth deposit, you have the chance to get 75% up to €250 and 50 free spins

Sign-up bonus

Welcome bonus for 1st deposit
- 100% match-up bonus up to €250 + 100 Free spins
- Wager: 35x bonus
- Minimum deposit: €10
- Max cashout: unlimited
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Reload bonus on 2nd deposit

Welcome bonus for 2nd deposit
- 50% match-up bonus up to €300 + 50 Free spins
- Wager: 35x bonus
- Minimum deposit: €10
- Max cashout: unlimited
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Reload bonus on 3rd deposit

Welcome bonus for 3rd deposit
- 60% match-up bonus up to €200 + 50 Free spins
- Wager: 35x bonus
- Minimum deposit: €10
- Max cashout: unlimited
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Reload bonus on 4th deposit

Welcome bonus for 4th deposit
- 75% match-up bonus up to €250 + 50 Free spins
- Wager: 35x bonus
- Minimum deposit: €10
- Max cashout: unlimited
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Daily bonus

Daily spin frenzy bonus
- Up to 50 spins
- Wager: 35x bonus
- Minimum deposit: €100 / €300 / €500/ €1,000
- Max: unlimited
- Note: Free spins amount depends on the cash wagers for the day
- Valid for: new and existing players
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Cashback bonus
There’s cashback bonus available to the players who reached at least “Platinum” level in the Loyalty program. The monthly cashback percentage will increase with each new level.
Birthday bonus
Birthday bonus is available to all players after claiming their welcome bonus package. They automatically join the Loyalty program and are eligible.
Loyalty program
Loyalty program at Queen Play is divided into levels. After the players receive their welcome bonus they reach “New member” status. With each €40 real money wager they receive one point. After certain amount of points is collected they level up and are eligible for exclusive promotions and various bonuses.
What’s your experience with QueenPlay? Leave a review
Frequently asked questions
Yes, there are live games.
Yes, there is a welcome bonus that is split for the first four deposits.
Yes, QueenPlay casino is verified by official gaming commissions of Malta na UK.