Is Lucy’s Casino legit?
After reviewing Lucy’s Casino, I found that it operates under a valid Curacao license and provides fast, reliable payment options, both clear positives for players. However, there are some downsides that affect the overall experience. The casino has low monthly payout limits and applies win limits, which can be disappointing for those who enjoy playing for bigger rewards. Because of these issues, I rated Lucy’s Casino as “Needs improvement.” You can read my full review below for more details on payments, games, and bonuses.
Reviewed by
Anton Stoychev
Updated on
Press the LEGITOMETER for more info
Lucy’s Casino welcomes new players with FIAT sign-up bonus of 125% up to €400 and CRYPTO welcome bonus of 150% up to 1 BTC + 150 FS.
🙋♂️ USER REVIEWS
🎁 WELCOME BONUS
125% FIAT bonus up to €400
150% Crypto Bonus up to 1 BTC + 150 free spins
📆 ESTABLISHED
2022
✅ LICENSE JURISDICTION
Curaçao
🏛️ OWNER
Famagousta B.V.
🌍 TOP GEOs
Portugal, Spain, Italy, Finland, Germany, Canada, Norway
🗺️ LANGUAGES
English 🌎 🇨🇦
German 🇩🇪
Finnish 🇫🇮
Norwegian 🇳🇴
Portuguese 🇵🇹
French 🇫🇷
Spanish 🇪🇸
Italian 🇮🇹
⏱️ WITHDRAWAL TIMES
Crypto withdrawal: 1-3 business days
E-wallet withdrawal: 1-3 business days
Bank transfer: 1-3 business days
📧 SUPPORT
Email: support@lucyscasino.com
Live chat: 24/7 (EN/ DE/ ES/ NO/ FI)
💱 CURRENCIES
EUR, USD, AUD, CAD, NOK, GBP, RUB, NZD, JPY, BRL
💳 BANKING
| Payment | Min Deposit | Max Monthly Withdrawal |
|---|---|---|
| Visa | €25 | N/A |
| MasterCard | €25 | N/A |
| MiFinity | €25 | €7,000 |
| Jeton Bank | €25 | €7,000 |
| Luxonpay | €25 | €7,000 |
| Apple Pay | €25 | N/A |
| Google Pay | €25 | N/A |
| Bitcoin | €25 | €7,000 |
| Bitcoin Cash | €25 | €7,000 |
| USD Coin | €25 | €7,000 |
| Tether | €25 | €7,000 |
| Ethereum | €25 | €7,000 |
| Litecoin | €25 | €7,000 |
| Solana | €25 | €7,000 |
| Bank Transfer | N/A | €7,000 |
Lucy’s Casino Review
Lucy’s Casino is operated by Famagousta B.V. and holds a licence from the Curaçao Gaming Authority under number OGL/2023/155/0098. The platform offers a wide variety of games, from slots and table games to live dealers and even bingo and scratch card titles. For players who enjoy mixing casino play with sports betting, the inclusion of sportsbook markets adds flexibility.
When it comes to banking, Lucy’s supports traditional payment methods such as Visa and Mastercard, e-wallets and cryptocurrencies like Bitcoin and Ethereum. Many reviews mention that deposits are quick and the minimum typically starts at around €25. Regarding withdrawals, some players report that after completing identity verification the payout is processed swiftly, sometimes within hours for crypto and e-wallets, though delays are also reported.
Support is available via email 24/7, and live chat is available in several languages. Trustpilot feedback leans negative with a low score of 2.3/5 across 6 reviews, pointing to issues with withdrawals and account verifications. In summary, Lucy’s Casino has appeal in its game selection, payment variety and modern interface. However, given the regulatory jurisdiction, reports of user issues and unclear bonus rules, it’s wise to use small amounts initially, read all terms carefully and monitor how smoothly withdrawals proceed.
Feel free to read our review of Prime Scratch Cards casino, which offers fast payouts and no withdrawal limits
Minimum deposit
€25
max monthly withdrawal
€7,000
license jurisdiction
Curaçao
year of establishment
2022
casino sign-up bonus
125%
According to our LegitoMeter Lucy’s Casino NEEDS IMPROVEMENT
Factors affecting our LegitoMeter
License
Withdrawal times
Winning limits
Support 24/7
Fair bonus terms
User ratings
Fake casino games
Withdrawal limits
Casino older than 12 months
Variety of payment methods
Fair terms and conditions
Related blacklisted casino
👍👎
Yes 👍
Fast 👍
Yes 👎
Yes 👍
No 👎
Negative 👎
No 👍
Low 👎
Yes 👍
Yes 👍
Yes 👍
No 👍
Summary of our Legitometer and the most important factors it monitors.
Win limits
Lucy’s Casino imposes a daily net win limit of €5,000. Also, the casino limits the total player’s net wins to €50,000. Visit casino Royal Game if you are looking for an online platform without win limitations.
Unfair bonus terms
There are maximum cash out limits are depending on the bonus percentage. The limits are as follows:
- 25% – 99% the max cash out is 12x deposit
- 100%-119% max cash out is 10x deposit
- 120%-149% max cash out is 8x deposit
- 150%-199% max cash out is 6x deposit
- 200% and above max cash out is 3x deposit
Latest user reviews
they won’t pay you a dime, because it’s a scam!!!
I still wait to get paid, but I am slowly losing hope, because it’s been a month already! I’ve sent my documents over 20 times and it’s never enough for them. They happily took all my deposits without hassle, but when I finally won they don’t want to pay me. If they don’t pay me in the next few days, I am going to seek a legal advice. Stay away from this kazino!
They don’t pay, it’s a scam!
They are very quick at taking your money. But when they have to give, it’s a different story… They were very kind to me when I didn’t win a dime, even gave me some free spins, which definitely was dust in the eyes.. A few weeks ago, I had good luck and I won $1000 on poker and $900 on Slot machine. I went to cashier to withdrawal, but my request was declined and all of sudden my money were gone. I contacted customer support right away and they said I had violated terms. I asked if they have proof, but they haven’t responded yet. I’ve already spoken with my lawyer and soon or later they will pay me!
scam
Could you please tell where this casino registered? I am also looking for players who are scammed to sue this casino.
Casino is not paying out
Win $250 after completed wagering requirement, then it automatically deducted to $100, then kept playing and win $1500 they declined it and give me back $100 saying max cash out is $100, but how come they didn’t approve the $100 to my bank ?? Instead give me back the $100 to my casino account and when I tried to cash out the $100 it says transactions unsuccessful because fee is $60. So how do I win ? If I win $160 ( I’ve already won $1500 ) they said max cash out is $100 so same thing will happen again.
They’re just using their rules max cash out as a way to not paying anyone because no matter how much you win, you cannot cash out cause the fee is $60 !
Avoid avoid avoid !!!! Casino is not honest and license should be revoked.
Facts about Lucy’s Casino
- Lucy’s Casino is part of the Infinity Star Partners group, which operates several Curaçao-licensed brands under Famagousta B.V., giving it a familiar structure in the iGaming world.
- Players can fund their accounts with both fiat and cryptocurrencies, making Lucy’s a flexible choice for modern gamblers who prefer Bitcoin or Ethereum.
- Lucys-Casino includes ‘Sports’ section with a variety of popular sports, as well as eSports titles such as ‘Valorant’, ‘Counter-Strike’, ‘Dota 2’ , etc.
Advantages and disadvantages
Disadvantages
👎 Daily and account wide net win limits are applied by Lucy’ Casino
👎 Some user feedback about slow verification and payout delays
Lucy’s Casino COMPARED to other brands
| Casino | Lucy’s Casino | Amok | Greenluck |
|---|---|---|---|
| Rating | Needs improvement | Almost there | Legit |
| Bonus | €400 | 100 free spins | €500 |
| Min Deposit | €25 | €20 | €10 |
| Max Payout | €7,000 | €20,000 | €7,000 |
| License | Curaçao | Malta | Comoros |
| Play now | Read Review | Read Review |
Casino bonuses and promotions
Bonus offers are generous in appearance, but the reality may differ; review sources highlight wagering requirements, caps on winnings and ambiguous T&Cs.
Sign-up bonuses
Lucy’s Casino welcome bonus package
- Up to €1200 on the first 3 deposits
- Wager: 30x bonus + deposit
- Minimum deposit: €25
- Maximum cash out: 12x deposit
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Welcome crypto bonus
Lucy’s Casino crypto bonus
- 150% up to 1 BTC Bonus + 150 free spins
- Wager: 40x bonus
- Minimum deposit: €30 in crypto
- Maximum cash out: 6x deposit / €100 for the FS
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Reload bonuses
Lucy’s Casino Monday bonus
- Up to 250 free spins
- Wager: 35x bonus
- Minimum deposit: €50
- Maximum cash out: €100
- Valid for: existing players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Wednesday bonus
Lucy’s Casino Wednesday bonus
- 100% up to €200
- Wager: 35x bonus + deposit
- Minimum deposit: €25
- Maximum cash out: 10x deposit
- Valid for: existing players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Thursday bonus
Lucy’s Casino Thursday bonus
- Up to 350 free spins
- Wager: 35x bonus
- Maximum cash out: €100
- Note: Wager €100+
- Valid for: existing players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Friday bonus
Lucy’s Casino Friday bonus
- 100% up to €150
- Wager: 40x bonus + deposit
- Minimum deposit: €25
- Maximum cash out: 10x deposit
- Note: Wager €100+
- Valid for: existing players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Saturday bonus
Lucy’s Casino Saturday bonus
- Up to 350 free spins
- Wager: 35x bonus
- Minimum deposit: €25
- Maximum cash out: €100
- Note: Deposit €25 and receive 5 FS for each €1 deposited after
- Valid for: existing players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Sunday bonus
Lucy’s Casino Sunday bonus
- Up to 150 free spins
- Wager: 35x bonus
- Maximum cash out: €100
- Note: Wager €50+
- Valid for: existing players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
Cashback bonus
Lucy’s Casino cashback bonus
- 25% up to €500 live cashback every Tuesday
- Wager: 1x bonus
- Maximum cash out: 5x bonus
- Valid for: existing players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
What’s your experience with Lucy’s Casino? Leave a review
Frequently asked questions
Yes, Lucy’s Casino holds a license from the Curaçao Gaming Authority and is managed by Famagousta B.V., but the regulatory strength is lower and player feedback includes complaints. I recommend proceeding with caution.
The minimum deposit is set to 25 euro for both fiat and crypto payment options.
There’s a verification procedure that is not explained. However, the payout will take up to 3 business days after the verification is complete.
