Is Mandarin Palace casino legit?

Extensive testing performed by our team has proven that Mandarin Palace needs improvement. The casino is trustworthy and safe to play at with some drawbacks that we will discuss in the the current article.

Strahil Ivanov

Reviewed by

Strahil Ivanov

Updated on

Mandarin Palace casino Needs Improvement

Press the LEGITOMETER for more info

Mandarin Palace casino welcomes new players with sign up bonus up to $4,000 and 40 Free Spins.

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πŸ™‹β€β™‚οΈ USER REVIEWS

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200% up to $4,000 and 40 Free Spins




KGC (Kahnawake Gaming Commission)


TD Investments Ltd


English 🌎


Crypto withdrawal: up to 5 business days

Bank transfer: 7-10 business days


Email: [email protected]

Live chat: 24/7 (EN)

Phone: 1-888-595-5835


PaymentMin DepositMax Monthly Withdrawal
Master Card$20N/A
Pre-Paid or gift cards$20N/A
Bank TransferN/A$6,000
Legit Casino Β» Reviews Β» Mandarin Palace Casino Review

Mandarin Palace Casino Review

Is Mandarin Palace casino legit?

The company behind the entertainment site is TD Investments Ltd, which started over 20 years ago. In 2009, Mandarin Palace Casino was established and received all the permits to conduct online gambling. The platform is very popular in Canada but accepts registrations from other countries as well. Even residents of US states where gambling is allowed can register at Mandarin Palace and test the available games.

Mandarin Palace casino review

Reviews about the platform are positive, with the video slots, timely service and various payment options proving to be the most impressive for players. There’s a portable version of the website in which all slot machines, bonuses and features are present.

Casino legitimacy

Casino advantages

When we check and evaluate casinos, the first thing we review is whether they have issued licenses. Fortunately for players, Mandarin Palace holds the necessary certifications from the Canadian regulator – the Kahnawake Gaming Commission (KGC). The most recent of these was obtained in September 2023 and is under number 00938.

Another entertainment platform that is legitimate and accepts players from different countries is Crocoslots. It is a better option if you are looking for fast payouts and fair terms on casino promotions.

According to our LegitoMeter Mandarin Palace NEEDS IMPROVEMENT


Mandarin Palace casino Needs Improvement

Factors affecting our LegitoMeter


Withdrawal times

Winning limits

Support 24/7

Fair bonus terms

User ratings

Fake casino games

Withdrawal limits

Casino older than 12 months

Variety of payment methods

Fair terms and conditions

Related blacklisted casino


Yes πŸ‘

Slow πŸ‘Ž

No πŸ‘

Yes πŸ‘

Yes πŸ‘

Positive πŸ‘

No πŸ‘

Low πŸ‘Ž

Yes πŸ‘

Yes πŸ‘

No πŸ‘Ž

Yes πŸ‘Ž


Summary of our Legitimeter and the most important factors it monitors.

  • Mandarin Palace meets the first requirement of the Legitometer, namely the presence of a license.
  • The length of time it takes for withdrawals to be approved we consider to be a problem.
  • On the positive side, Mandarin Palace does not limit payouts and large jackpots can be won.
  • As a plus point of the casino, we take into account the 24-hour operation of the sports desk.
  • After testing the bonuses, we found them far which is a positive factor.
  • User ratings are high because there are no fraudulent games in the casino.
  • Payout limit is low which is a negative factor.
  • The platform has been running for over 14 years, which proves that it is a successful business project and is not aimed at cheating users.
  • Mandarin Palace Casino participants have a wide choice of payment instruments, including cryptocurrencies.
  • Cons of the brand are some unfair conditions.

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Facts about Mandarin Palace casino

Casino facts

Will registering at Mandarin Palace bring you positives? Decide for yourself by reading the most important facts about the gambling operator.

  • Due to the fact that Mandarin Palace focuses on English-speaking countries, the service from the portal takes place in English only.
  • When you create an account at Mandarin Palace Casino, it is mandatory that you specify a currency that cannot be subsequently changed. The options are: Euro, Canadian dollar, Swedish krona, US dollar, New Zealand dollar, Norwegian krone, Danish krone.
  • There is a minimum deposit at MandarinPalace of $20, which applies to all payment methods.
  • You can withdraw up to $6,000 from your game balance within a month, even if you have accumulated more winnings in it. You can try Onluck legit casino, which offers €/$30,000 monthly payout limits.
  • Mandarin Palace does not operate in the UK, Spain, South Africa and most US states. If registration at this site is banned by your country, you can head to Neospin Casino, which operates on a larger scale.
  • Don’t hesitate to direct questions to the support team, who are working non-stop and waiting for you at: Live chat on the website, email: [email protected] or via phone call: 1 888 595 5835.
  • You have 14 days after requesting your first withdrawal to verify your account. The KYC procedure is performed directly on the platform by attaching a photo ID document.
  • Deposit and withdrawal methods at Mandarin Palace Casino include: Debit and credit cards, vouchers and digital wallets, Bitcoin and other cryptocurrencies.
  • The casino accepts withdrawals every day, but only pays out winnings on Mondays and Thursdays.
  • If the transfer is ordered to a crypto address payout time is up to 5 working days. When using bank cards, there is a transaction delay of up to 7-10 days.
  • The main casino games provider at Mandarin Palace is Saucify (BetOnSoft).

Advantages and disadvantages

Casino pros and cons

In this part of the review we will introduce you to the Mandarin Palace most notable pros and cons.


πŸ‘ Secure transactions protected by SSL certificate

πŸ‘ Fiat and cryptocurrency options available

πŸ‘ Slot games on different themes with bonus modes

πŸ‘ Phone and email contact options


πŸ‘Ž Few gaming software providers

πŸ‘Ž Long wait for withdrawal request to be accepted

πŸ‘Ž Low payout amounts

Casino bonuses and promotions

Casino bonuses

As far as variety is concerned, the promotions are plenty and aimed at different groups of bettors. There is a starter package activated after registration, slot tournaments with prizes, raffles every month and free spins for loyalty.

Mandarin Palace casino promotions

Sign-up bonus

Mandarin Palace casino logo

Welcome bonus for 1st deposit

  • 100% up to $4,000 + 40 Free spins
  • Wager: 60x bonus
  • Minimum deposit: €/$20 /$100
  • Max cashout: unlimited
  • Valid for: new players only
Mandarin Palace casino logo

Welcome bonus for 1st crypto deposit

  • 280% up to $1,000
  • Wager: 60x bonus
  • Minimum deposit: $20
  • Max cashout: unlimited
  • Bonus code: 280CRYPTO
  • Valid for: new players only

Loyalty program

Mandarin Palace offers loyalty program. In a nutshell, the more you play the higher tier level you reach. The new tiers rewards players with plenty of bonuses and also gives bigger weekly and monthly payout amounts.

What’s your experience with Mandarin Palace? Leave a review

Frequently asked questions

Is Mandarin Palace casino safe?

Yes, Mandarin Palace is secure and trustworthy option with official license from KGC.

Can I play Mandarin Palace casino on a mobile?

Yes, you can play Mandarin Palace on desktops as well as phones and tablets.

How do I get Mandarin Palace casino bonus for a new customer?

After creating an account, log in and load the “Deposit” page. Enter the promo code 200PALACE in the designated field and deposit funds into your account. The casino will automatically increase your deposit by 200% up to $4000 and give you 40 Free Spins on Destiny Wild.

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Strahil Ivanov

Strahil is a passionate sports and casino player. He has been working at Legit.Casino since its launch. Strahil is vivid content creator who values legitimacy and honesty above all when it comes to rating a casino platform, and this leads him to always help with the final rating of a particular casino.