Is JackpotCity casino legit?

Our rating for the Jackpot City Casino Needs improvement according to our team of online casino experts. The casino is trustworthy and safe to play at with some drawbacks, that we will discuss in the following review.

Strahil Ivanov

Reviewed by

Strahil Ivanov

Updated on

JackpotCity casino Needs Improvement

Press the LEGITOMETER for more info

Jackpot City casino welcomes new players with sign up bonus up to โ‚ฌ/$1,600.

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๐Ÿ™‹โ€โ™‚๏ธ USER REVIEWS

1.0 out of 5 stars (based on 1 review)
Very good0%
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100% up to โ‚ฌ/$1,600




Kahnawake (Kahnawake Gaming Commission)

Alderney (Alderney Gambling Control Commission)

MGA (Malta Gaming Authority)

๐Ÿ›๏ธ OWNER

Bayton Ltd


English ๐ŸŒŽ ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡ณ๐Ÿ‡ฟ ๐Ÿ‡ฎ๐Ÿ‡ช ๐Ÿ‡จ๐Ÿ‡ฆ

Spanish ๐Ÿ‡จ๐Ÿ‡ฑ ๐Ÿ‡ช๐Ÿ‡ธ ๐Ÿ‡ฒ๐Ÿ‡ฝ ๐Ÿ‡ต๐Ÿ‡ช

German ๐Ÿ‡ฉ๐Ÿ‡ช

French ๐Ÿ‡ซ๐Ÿ‡ท ๐Ÿ‡จ๐Ÿ‡ฆ

Portuguese ๐Ÿ‡ต๐Ÿ‡น

Norwegian ๐Ÿ‡ณ๐Ÿ‡ด

Japanese ๐Ÿ‡ฏ๐Ÿ‡ต

Arabic ๐Ÿ‡ฆ๐Ÿ‡ช

Russian ๐Ÿ‡ท๐Ÿ‡บ

Latvian ๐Ÿ‡ฑ๐Ÿ‡ป

Korean ๐Ÿ‡ฐ๐Ÿ‡ท

Thai ๐Ÿ‡น๐Ÿ‡ญ

Italian ๐Ÿ‡ฎ๐Ÿ‡น

Turkish ๐Ÿ‡น๐Ÿ‡ท

Mandarin ๐Ÿ‡จ๐Ÿ‡ณ


E-wallet withdrawal: 24-28 hours

Bank transfer: 1-3 business days

Credit/debit cards: 1-3 business days


Email: [email protected]

Live chat: 24/7 (EN)

Phone: 1 800 768 1946


Note: The maximum daily amount you can withdrawal is โ‚ฌ/$10,000. However, players who who want to withdrawal a sum of money that is five times or more greater than their lifetime deposits, will only be able to withdraw their winnings at a sum of โ‚ฌ4,000 per week.

PaymentMin DepositMax Daily Withdrawal
Master Cardโ‚ฌ/$5N/A
Bank TransferN/Aยฃ10,000
Legit Casino ยป Reviews ยป JackpotCity Casino

JackpotCity Casino

Is JackpotCity casino legit?

Welcome to your complete Jackpot City Casino review. As with all of our online casino reviews, our aim is that you will have all of the information that you need to make an informed decision as to whether you want to play there or not. We have assembled a team of online casino experts here at Legit.Casino that thoroughly tests every casino they review.

The Jackpot City Casino has been around a long time first launching in 1998. It is owned and operated by Bayton Limited Casinos and has 3 licenses from the Malta Gaming Authority, the Kahnawake Gaming Commission, and the Alcohol and Gaming Commission of Ontario. This casino doesnโ€™t accept cryptocurrencies and user reviews are mainly negative.

JackpotCity casino review

Casino legitimacy

Casino advantages

This casino has 3 valid operating licenses. The first one is Malta Gaming Authority MGA/B2C/145/2007, the second one is Kahnawake Gaming Commission 00892, while the third one being Alcohol and Gaming Commission of Ontario OPIG1236392.

The Malta Gaming Authority has a very good reputation and some of the best online casinos that our team has reviewed have a license from the MGA including the Night Rush Casino.

According to our LegitoMeter JackpotCity NEEDS IMPROVEMENT


JackpotCity casino Needs Improvement

Factors affecting our LegitoMeter


Withdrawal times

Winning limits

Support 24/7

Fair bonus terms

User ratings

Fake casino games

Withdrawal limits

Casino older than 12 months

Variety of payment methods

Fair terms and conditions

Related blacklisted casino


Yes ๐Ÿ‘

Slow ๐Ÿ‘Ž

No ๐Ÿ‘

Yes ๐Ÿ‘

Unfair ๐Ÿ‘Ž

Negative ๐Ÿ‘Ž

No ๐Ÿ‘

High ๐Ÿ‘

Yes ๐Ÿ‘

Yes ๐Ÿ‘

No ๐Ÿ‘Ž

Yes ๐Ÿ‘Ž


Summary of our Legitometer and the most important factors it monitors.

  • This casino has 3 valid operating licenses which is very positive.
  • Our team found that the average withdrawal times were too slow which is a negative.
  • There are no winning limits imposed by the Jackpot City Casino.
  • The support team is responsive and available 24/7.
  • User ratings are mainly negative for this casino.
  • No fake casino games were discovered by our expert team.
  • The withdrawal limits are high which is plus.
  • This casino has been around since 1998.
  • There is a good selection of fiat currency methods accepted.
  • Our team concluded that the general and bonus terms and conditions of the Jackpot City Casino were unfair.
  • Related casinos appear on blacklists.

Latest user reviews

They voided my winning

May 28, 2024

I won $350 from a bonus and they voided my winning. They refused to pay me, because I havenโ€™t met wager requirements and this is not true. I played and followed all the rules. This is not fair.

Avatar for Chris Sales
Chris Sales

Facts about JackpotCity casino

Casino facts

In this section of the review we will show you the more notable casino features and details. We advise you to also visit the Terms and conditions page of the casino before proceeding to play.

  • The Jackpot City Casino offers players the chance to choose from 25 different languages which include: English, Korean, German, Italian, Japanese, Indonesian, Norwegian, Finnish, Portuguese, Turkish, Spanish, French, Czech, and Russian.
  • Players can choose one of 19 different currencies to play in at the casino and these include: Australian dollars, Korean won, Canadian dollars, Swedish kronor, Euros, US dollars, British pounds, Russian rubles, Japanese yen, and New Zealand dollars.
  • The minimum deposit accepted by the Jackpot City Casino is โ‚ฌ/$10 or the equivalent in other currencies
  • Minimum withdrawal requirements are fairly high at the Jackpot City Casino as the minimum is โ‚ฌ/$50 or the equivalent in other currencies.
  • JackpotCity casino has a maximum daily withdrawal of ยฃ10,000 or the equivalent sum in another currency.
  • Several country restrictions apply with the Jackpot City Casino and the most notable are Australia, Germany and other countries in Europe such as Bulgaria, France, the United Kingdom, Portugal, Spain, Turkey, Austria, as well as the United States of America. If you reside in any of these countries then it is better you try another of our legitimate casinos like SlotWolf.
  • Customer support is available 24/7 and players can contact them using live chat (recommended) or email.
  • Players may have to verify their accounts at the Jackpot City Casino. This can include providing evidence of identity, evidence of residential address, and proof of income.
  • Several fiat currency payment methods are accepted for deposits and withdrawals including credit cards from MasterCard and Visa, Neosurf, ClickandBuy, MuchBetter, Payz, Trustly, Neteller, direct bank transfer, Paysafe Card, Skrill, instaDebit, and Entropay.
  • All withdrawal requests are checked and this takes between 1-3 days on average. The fastest withdrawal times are through e-wallets (1-2 days) and the slowest are bank transfers (3 โ€“ 7 days)
  • Game software providers at this casino include NetEnt, Pragmatic Play, Red Tiger Gaming, Microgaming, and Evolution Gaming.

Advantages and disadvantages

Casino pros and cons

After careful consideration, here are the pros and cons of the Jackpot City Casino that you need to be aware of before deciding to play there:


๐Ÿ‘Game selection is good with well-known software providers

๐Ÿ‘ Casino is fully optimized for mobile play

๐Ÿ‘ Three valid operating licenses

๐Ÿ‘ Good selection of payment methods for deposits and withdrawals

๐Ÿ‘ Responsive and knowledgeable support provided 24/7


๐Ÿ‘Ž Too many country restrictions including USA and UK players

๐Ÿ‘Ž Too many negative user reviews

๐Ÿ‘Ž Unfair terms and conditions

Casino bonuses and promotions

Casino bonuses

New players can claim welcome bonuses for their first 4 deposits. These are all 100% matching bonuses. Other bonuses available at the Jackpot City Casino include free spins and a VIP program.

JackpotCity casino promotions

Sign-up bonus

Jackpot City casino logo

Welcome bonus for 1st deposit

  • 100% up to โ‚ฌ/$400
  • Wager: 35x bonus
  • Minimum deposit: โ‚ฌ/$10
  • Max cashout: 6x deposit
  • Valid for: new players only

Reload bonus

Jackpot City casino logo

Reload bonus for 2nd, 3rd, 4th deposits

  • 100% up to โ‚ฌ/$400
  • Wager: 35x bonus
  • Minimum deposit: โ‚ฌ/$10
  • Max cashout: 6x deposit
  • Valid for: new players only

Loyalty program

Jackpot City casino provides loyalty program for all players. The user is granted with Bronze Tier after he registers and grants points while playing. The higher the tier the higher the bonuses.

What’s your experience with JackpotCity? Leave a review

Frequently asked questions

Is the Jackpot City Casino legit?

JackpotCity casino is legit in the sense that it has 3 valid operating licenses but it has a โ€œquestionableโ€ rating on our LegitOmeter due to issues such as negative reviews and unfair terms and conditions.

Can you access the Jackpot City Casino using a mobile device?

Yes, there is a mobile app available for Android and Apple iOS devices and players can also use a browser on their smartphone to access the casino.

Do new players receive a welcome bonus at the Jackpot City Casino?

Yes, new players can claim a welcome bonus for their first 4 deposits at the Jackpot City Casino which is a 100% matched bonus but the wagering requirements to claim these bonuses is high

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Strahil Ivanov

Strahil is a passionate sports and casino player. He has been working at Legit.Casino since its launch. Strahil is vivid content creator who values legitimacy and honesty above all when it comes to rating a casino platform, and this leads him to always help with the final rating of a particular casino.