Is GenerationVIP casino legit?
After a thorough research, we concluded that GenerationVIP Casino Needs Improvement. Despite the fact that the casino is well-established and has been operating for a while, a few factors, such as the restricted withdrawal limits and delayed payouts, affected our rating. More details you will find in our review.
Reviewed by
Strahil Ivanov
Updated on
Press the LEGITOMETER for more info
GenerationVIP Casino welcomes new players with sign-up bonus of 100% up to €200+ 100 free spins.
🙋♂️ USER REVIEWS
🎁 WELCOME BONUS
100% up to €200+ 100 free spins
📆 ESTABLISHED
2019
✅ LICENSE JURISDICTION
MGA (Malta Gaming Authority)
UKGC (United Kingdom Gambling Commission)
🏛️ OWNER
Karamba Limited
🗺️ LANGUAGES
English 🌎
German 🇦🇹
Norwegian 🇳🇴
Spanish 🇪🇸
Finnish 🇫🇮
⏱️ WITHDRAWAL TIMES
E-wallet withdrawal: up to 5 business days
Credit/debit cards: up to 5 business days
Bank transfer: up to 5 business days
📧 SUPPORT
Email: [email protected]
Live chat (8am to 00am CET)
💳 BANKING
| Payment | Min Deposit | Max Monthly Withdrawal |
|---|---|---|
| Visa | €10 | €7,000 |
| Maestro | €10 | €7,000 |
| MasterCard | €10 | €7,000 |
| Trustly | €10 | €7,000 |
| Astropay | €10 | €7,000 |
| MuchBetter | €10 | €7,000 |
| PayPal | €10 | €7,000 |
| Interac | €10 | €7,000 |
| Skrill | €10 | €7,000 |
| Skrill 1-tap | €10 | €7,000 |
| Giropay | €10 | €7,000 |
| Euteller | €10 | €7,000 |
| PaySafeCard | €10 | €7,000 |
| Neteller | €10 | €7,000 |
| ecoPayz | €10 | €7,000 |
| Bank Transfer | €10 | €7,000 |
GenerationVIP Casino Review
Generation VIP is a long-standing representative of the entertainment industry that successfully combines the traditional with the modern. The website does not have the latest generation design, but the pages load quickly and the convenient navigation helps to find the different sections. In addition, there is a search by name box which makes it even easier for players if they are targeting a specific video slot.
A huge proportion of the platform is taken up by slots, the number of which increases monthly. These are divided into categories such as: New; Featured; Festive; Jackpots. When you highlight one of them, two options appear. One allows you to join the main mode where real money is wagered, and the second directs you to a virtual version with a demo balance.
In addition to online slots, Generation VIP offers live games whose withdrawals are controlled by croupiers. This segment features classic entertainment such as Roulette, Dream Catcher, Blackjack and more. There are also virtual sports, which are software prototypes of the real disciplines. You can show knowledge in the sphere of football, horse racing, motor sports, golf. Residents of Canada, Finland, Norway and a number of Spanish-speaking countries are eligible to register at the Generation VIP Casino site. If you reside in any of these countries and are of legal age, you can click the “Join” button and join the operator. A valid e-mail address is required to contact you, as well as a password to log in.
Casino legitimacy
The casino is part of the rich catalogue of Karamba Limited. Generation VIP holds two licenses that allow it to organize real money gambling games. One was issued by the Maltese regulator back in 2009 and is numbered MGA/CRP/148/2007. The other was obtained from the Gambling Authority of Ireland and has registration code 1014834.
The software added to Generation VIP has been verified by iTech Labs. They have been awarded certificates that guarantee fair play and correct generation of combinations. GenerationVIP also is licensed by the UKGC, which is a huge positive aspect of the casino.
According to our LegitoMeter GenerationVIP Casino NEEDS IMPROVEMENT
Factors affecting our LegitoMeter
License
Withdrawal times
Winning limits
Support 24/7
Fair bonus terms
User ratings
Fake casino games
Withdrawal limits
Casino older than 12 months
Variety of payment methods
Fair terms and conditions
Related blacklisted casino
👍👎
Yes 👍
Slow 👎
No 👍
No 👎
No 👎
Negative 👎
No 👍
Low 👎
Yes 👍
Yes 👍
No 👎
No 👍
Summary of our Legitometer and the most important factors it monitors.
- The fact that the casino holds licenses from the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC) is a significant aspect.
- Withdrawals are considered to be slow, and processing time can reach five business days.
- The absence of a win cap is one of the casino’s positive aspects.
- Although it is not available 24/7, the casino offers email and live chat support.
- The bonuses are subject to unfair terms and conditions, including a wagering requirement that must be completed in 21 days and a low win maximum restriction, but we can recommend you a platform such as Rainbow Riches casino, which offers fair bonus terms.
- We discovered during our research that the majority of customer reviews were not positive for the casino.
- The maximum amount you can withdraw from the casino in a single month is €7,000, which is extremely low.
- The casino operates since 2019 and this is a positive factor.
- The casino accepts a wide range of payment options, but it does not support cryptocurrency deposits or withdrawals.
- The casino maintains the authority to impose an administrative fee on withdrawals as well as deposits, which is unfair according to our team.
- There are no related blacklisted casinos to GenerationVIP casino, which is positive.
Latest user reviews
This is a scam kasino…
AVOID at any coast, because they don’t pay! Welcome offer is a scam. I followed every step as they advised me and still I wasn’t allowed to withdrawal my winning. I won $479 with $20 deposit. I made two more deposits and I won $80 and $115. They wanted me to verify and I sent them my documents, but again refused to pay me. They even banned me from using their fake bonuses. I emailed customer support that I would like to close down my account and they said that I HAVE TO PAY THEM TAX FOR CLOSING. They are so arrogant…
They voided my deposit
I made a deposit and they voided it without a reason. Support staff are rude and don’t want to help me. They basically stole my deposit and won’t letting me play. Scammers!
gave me headaches
I deeply regret that I started to play at this online casino. I had nothing but headaches with them. Support service is awful. This week they had voided all my deposits because their trashy website crashes and then they refused to make refund. But it’s over, not going to play there any more.
hard to win
I play at online casinos everyday and this is the least winning casino I’ve been at. I often visit the site because I like their game collection and sometimes they have good bonus offers, but the truth is I have deposited so much more than what I have won. Also, payouts are super slow, which is very annoying.
Facts about GenerationVIP casino
There are thousands of casinos on the online market, but if you have chosen Generation VIP, the following facts will help you to know if the site is worth it. See which languages are supported, which currencies are used for payments and how account verification works.
- The gaming platform has been translated into English, German, Spanish and Finnish.
- The site is banned from visiting and registering in the US, Israel, Italy and several other countries.
- If you have any questions for the portal, you can ask them using the form on the Contact Us page. The team is open from 8:00 to 00:00 CET.
- The games at Generation VIP Casino are the work of globally recognized companies such as Play’n Go, NextGen Gaming, Evolution Gaming, Scientific Games.
- VISA, Mastercard, AstroPay as well as local methods can be used for payments on the site, depending on the country. If your go to method for deposits and withdrawals is VISA, you can check the list of VISA card casinos.
- The minimum to transfer to Generation VIP is €10/$10. Lower transfers are automatically rejected by the system.
- The participant is subject to verification when he decides to request a first withdrawal. The casino needs an ID document to establish the customer’s identity and to make sure that he is over 18 and lives in a country on the allowed list.
- Real money wagers at the casino earn you points towards the exclusive club. When you collect a certain amount, you increase your status and get more generous perks. There are currently seven levels in total, the last of which brings a €100 bonus, cashback, and a personal account manager.
- The payout limit depends on your rank in the VIP club. If you’re level one, you can get up to €7,000 on a monthly basis.
- The currencies for payment in the casino are Euro, US Dollar, Norwegian Krone, Canadian Dollar, New Zealand Dollar.
Advantages and disadvantages
The following are some benefits and drawbacks of GenerationVIP that you should know about before you play. If you are still unsure about whether to play at the casino, you can check our review of Jozz Casino, which is legitimate, reliable, and offers plenty of promos.
Advantages
👍 Licensed from UKGC and MGA
👍 Live dealer casino games available
👍 Loyalty program
👍 Virtual Sports
Disadvantages
👎 Live chat is not available 24/7
👎 Low withdrawal limits
👎 Slow withdrawal times
Casino bonuses and promotions
GenerationVIP offers a welcome package for new players. The casino also has a loyalty program and regular tournaments.
Sign-up bonus
Spins are given as follows: 20 spins on Book of Dead and 100% bonus upon first deposit. Another 40 spins on Fire Joker are given upon deposit on the second day after the first deposit (min €20), and an additional 40 spins on Starburst are given upon deposit on the third day (min €20).
Welcome package deposit
- 100% up to €200+ 100 free spins
- Wager: 35x bonus
- Minimum deposit: €10
- Max cashout: €500
- Valid for: new players only
18+ | Gamble responsibly | GambleAware.org | T&C’s apply
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Frequently asked questions
Yes, the casino support team is open every day from 8:00 to 00:00 CET. During other hours you can also ask questions, but you will have to wait to get an answer.
Unlike deposits, which happen immediately, withdrawals take 1 to 5 business days.
